123ContactForm plans to turn CaptainForm into one of the most reliable and renowned WordPress forms plugin on the market. The company analyzed CaptainForm’s usage data and discovered several important aspects related to integrations, form features and types of businesses that use the plugin.
18.18% customers use PDF submissions and 12.12% custom autoresponders. Regarding the most popular integrations, 14.29% use ActiveCampaign, 25% have selected Stripe to receive payments and 25% use Salesforce. (These percentages are extracted out of the total number of users who have access to several specific features, based on their service plan.)
The most popular types of forms built with CaptainForm WordPress form builder are various types of registration forms and order forms. Thus, 37.20% customers use different types of registration forms and 25.58% use order forms, with or without a payment integration.
One of the company’s goals is to promote the plugin mainly towards digital agencies due to the fact that these type of businesses bring more value. At present, 58.13% of the paying users are small business, 11.2% are NPOs and 30.23% are freelancers or digital agencies.
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